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Here you will find all the frequently asked questions
ZORY is a commerce agent, not just a chatbot. It combines conversation, visual search, comparisons, interior design, shopping help and intent insights to drive purchases.
It gives personalized recommendations, suggests add-ons and alternatives, and spots follow-up opportunities from customer intent.
It reads signals like product interest, comparisons, price sensitivity, objections and cart-abandonment risk.
Yes. It remembers styles, budgets, room sizes, past products and designs, so customers never start from scratch.
Yes. They can describe what they want or upload a photo, and ZORY finds similar items in your catalog.
Yes. It compares price, size, materials, specs, ratings and warranty, and suggests better-fit options.
Yes. ZORY offers design guidance and generates room designs using real products from your store.
Yes. It builds lists and tracks spending. Adding to cart depends on your enabled Salla integrations.
Yes. It suggests matching items and upgrades, such as a table, rug or lighting to go with a sofa.
Yes. Pick from Salman (Sales), Sara (Shopping), Nora (Interior Design) and Faisal (Customer Service), or combine them.
Yes. Faisal handles orders, delivery, returns and warranty, and hands off to your team when needed. This depends on your integrations.
Yes. It uses your pricing, specs and inventory data. Sync options depend on your Salla integration.
Searches, preferences, budgets, comparisons, intent signals, hesitation patterns and sales opportunities, plus agent settings and usage.
Yes. It supports Arabic and English, in text and voice. Other channels depend on your plan and integrations.
Yes. Plans scale with your business, and data is handled under our Privacy Policy and service agreements. Read our terms & conditions